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PoundsKart
Questions about your order, returns, or products? Our friendly team is ready to assist you.
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Contact details
Email us
support@poundskart.co.uk
Reply within 24 hours
Our address
PoundsKart Ltd
Leicester, England, United Kingdom
Business hours
Mon–Sun: 8:00am – 8:00pm (Open 7 days)
Phone / WhatsApp
Chat on WhatsApp
Instant help with orders,
stock & special imports
Business hours
Frequently asked questions
How do I track my order?
Once your order ships, you'll receive a tracking email. You can also visit our Track My Order page with your order number.
Can you import items from Sri Lanka?
Yes! We specialise in Sri Lankan spices, traditional foods, and special items. Message us on WhatsApp or use the form with "Import / special request" selected.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging. Contact us first and we'll arrange everything.
Do you deliver to Europe?
Yes, we deliver across the UK 🇬🇧, Germany 🇩🇪, Norway 🇳🇴, Switzerland 🇨🇭, France 🇫🇷, and Italy 🇮🇹. Delivery times and costs vary by destination.
Our team is always happy to assist. WhatsApp us for the fastest response.
